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Archives August 2018

Fortinet 30E – Review

Firewall Fortinet FortiGate 30E – Review

Fortinet

Fortinet 30E Managed Firewall

In our day to day operations providing IT support to small and medium business in and around Canberra, we often are tasked with installing new networks or upgrading existing networks. As part of this process we come across a lot of different networking equipment such as, Routers, Switches and Firewalls.

More recently, we have rolled out several different Fortinet products including the Fortinet FortiGate 30E Firewall.

The Fortinet FortiGate 30E is a compact unit not much bigger than your typical ADSL/VDSL router, its heavier than it looks and is a relatively plain looking device. It has a USB port, a Console Port, 1x GE WAN port and 4x GE Switch Ports.

The FortiGate 30E is much more than a typical firewall. It has many features and a lot of ability for its sub $1000 price tag. Its features include, IPS (Intrusion Prevention Scanning), NGFW (Next Generation Firewall), Threat Protection, AntiVirus Scanning, Web Filtering, DNS Filtering, Application Control, SSL VPN and even a Web Application Firewall for those wanting to run on premise web services.

The claimed throughput on this device is 950Mbps (Standard Firewall), 300Mbps IPS, 200Mbps NGFW and 150Mbps Threat Protection Throughput. Whilst we have not tested the maximum throughput, we have installed these devices in multiple locations with 100Mbit NBN connections and around 15 – 20 users without any issues.

The interface is very intuitive, and settings can easily be found, I wouldn’t say its super easy to configure for a novice, but with a little know how these devices can be deployed very quickly and very seamless.

Fortinet Dashboard

Managed Services Canberra Firewall

The visibility into network traffic is amazing once you know where to look. You can look at FortiView which provides information on traffic in and out of LAN/DMZ and traffic from the WAN interface. This gives you a good summary of the bandwidth used by device, by application, the category of the traffic and the risk associated with the traffic. You can also look under Log and Report for real time traffic, what policy is being used, application control and web filter triggered events.

Fortinet Fortiview

Fortinet Canberra Screenshot

With all Business Telephone Systems being switched to VoIP (Voice Over IP) on the NBN in Australia, it is imperative to ensure bandwidth hogs do not affect the quality of telephone calls in your business. One of the excellent features of the FortiGate 30E is the Traffic Shaper. You can assign a high priority to VoIP traffic and a minimum amount of bandwidth to ensure you clients can hear you clearly and concisely.

Business owners might also be thrilled at the ability to schedule firewall policies. For example, if you wanted to lock users out of social media except for during their lunch break, you can do this with ease with Fortinet Schedules.

Overall, we have found this device to be very stable with a high level of protection and performance. We would recommend this product to all small business who require more protection and visibility than a default ADSL / VDSL modem / router built in firewall.

The only downside of FortiGate Firewall 30E is for reporting and any logging of events outside of what is happening right now, you need to purchase the additional FortiAnalyzer. Which does have some cool features, but pushes the price of the solution up. It is well worth it if you are interested in exactly what is happening on your network.

There is an annual subscription for the FortiGate products, but not overly expensive. I can’t say this is the best firewall on the market under the $1000 mark as I have not tested them all. I can say that value for money we are very impressed with the level of protection and performance.

This is not a paid review.


Why we partner with JINGL.com.au

At AUIT we are always on the lookout for great solutions to implement for our customers that give them real world business advantages.  Often we implement the exact same solutions for customers as we use ourselves and so it is the case with the hosted phone system solution (also known as a hosted PABX) provided by JINGL.com.au.

A few years ago we were moving offices, so we started looking around at our phone system options.  Back then the normal thing to do was to ring up Telstra, get them to install some phone lines and hook them up to a phone system in your office and run cabling for your telephones.  So at the time hosted phone systems were fairly new, however once we started looking into it we soon discovered the many benefits.  At the time we took out trial accounts with many of the hosted PABX offerings so we could do a direct shootout.

We discovered that JINGL offered many benefits over the competition and for us this included:

1. A super easy to use interface for managing your phones and your phone bill.  This was REALLY what set JINGL apart when we tested out all the competition.  JINGL’s management interface really is just way ahead of most of the competition.  Within 30 minutes of getting a trial account I was ready to signup as the interface was easy, intuitive and just worked.  In comparison the interface of many of the alternatives was clunky, difficult to understand or just lacking in the required features.  This made JINGL the winner!

2. Flexibility to automatically and manually direct calls.  This is especially important in a 24/7 support scenario to allow us to divert calls to techs who may be out of the office or working from home.

3. Redundancy:  A very important factor for us was redundancy.  If for whatever reason our head office was to be unavailable (fire, flood, theft, power outage etc), then we simply need to run to our backup site and the phones will be working as there is no dependency on a physical phone system at our head office.

4. Features such as autoresponders (press 1 for sales, 2 for support etc).

5. Amazing pricing.  When we compared our phone bill, to what we could expect under JINGL, the JINGL solution was way ahead on price.  This has held true for most of the customers we have helped to move to JINGL.

There are many more really useful features of JINGL, but these were the big ones for us.

So for this reason we now have a partnership with JINGL where we provide professional services to help our customers to move their existing business telephones to the JINGL platform.

If you would like to talk to one of our consultants about your options, please give us a call on (02) 6176 3400


Office 365

Office 365 for Email – Migrations and Downtime

Office 365 for email – Migrations and Downtime.

Some of the questions we get asked all the time when switching clients to Office 365 for email is: ‘How long does it take?’ or ‘Will there be any downtime?’

I thought I would write a post about these two questions specifically, in the hope that it can at least put you the reader at ease when deciding if Office 365 for email is for your business.

‘How long does it take?’

This is not a simple question, but has a simple answer – it depends. The time it takes to perform an Office 365 mail migration depends on a number of factors, factors you should consider when planning to move your mail services.

How many mail boxes? Obviously if you have 5 mailboxes, it will take less time than if you have 50 mailboxes, and 50 mailboxes will take less time than 500 mailboxes and so on and so forth. The more users the more support and admin will be required for the transition.

What type of migration? There are 3 types of standard migrations that can be performed to migrate email to Office 365 email, Cutover Migration, Staged Migration and Hybrid Migration. This is of course assuming you are coming from some type of Exchange based solution whether it is On Premise or Hosted. We also perform what we like to refer to as a custom migration, which is where we might move you from POP, IMAP email from a different source like Gmail or Mac Mail Server etc etc. The type of migration required will affect the required time to perform the migration.

How much data? The amount of data to import into Office 365 email is generally the biggest factor in determining the amount of time required to perform a migration. If there are 10 mailboxes with 2Gb of email, this will be 20Gb of data that has to be uploaded to the Office 365 servers. Now I am not sure if you have ever tried to upload 20Gb of data on a poor ADSL2+ connection but it’s not great fun. Now imagine if you have 100 users with 10+Gb mail boxes.

Internet Speed? If you are importing your existing email into Office 365, and why wouldn’t you. The data has to be uploaded to the Office 365 servers, and depending on the migration type re-downloaded to sync your new mailbox. For example, if you are moving to Office 365 from a hosted IMAP solution like Gmail, then the email generally will be uploaded from those servers which you would assume would have a decent internet connection, but then you have to have Outlook connect to the Office 365 Exchange Servers and download all of your email, calendars and contacts, which depending on your Internet connection speed will vary.

Aftercare support? So you have migrated all of the data, users are connecting with Outlook and everything is going well. Until your phone starts ringing and a user no longer has their email address autocomplete from before the migration, or they are missing Calendar items or maybe they can’t connect their iPhone to Office 365 for email. Allow time to provide support for these types of requests. There will always be things that can get missed, the most common ones are Scan to Email for on premise scanners, signatures, and email address auto complete.

The time it takes is generally not an issue as generally there is no interruption to services while the migration is being performed – if planned correctly. We recently performed a staged migration of a Hosted Exchange 2010 server with over 1000 mailboxes and 3TB of mailbox store, this migration took weeks of planning and preparation and was seamless to the end users with very little impact to the hundreds of tenants hosted in that environment.

‘Will there be any downtime?’

If everything has been done correctly, there will be very little interruption to business email services. The majority of the work is done during the planning, preparation and migration phases, again, if planned and prepared correctly. At most the interruption should be while a mail client is re-configured to connect to Office 365 and the mailbox is synced, during this time if there are any urgent emails that are waiting to be sent or received, keep in mind the user can always use Outlook Web Access or the webmail client.

So if you are thinking of migrating to Office 365 for email, which is an awesome tool for any business ensure you plan thoroughly, stay informed and communicate with your users, this will ensure a smooth migration and everyone will be happy, and of course if you need help or would like someone to do the migration for you get in touch with us here at AUIT and we will certainly be able to help.