How Do Managed Services Accelerate Digital Transformation?

Over the last few years, enterprises across industries started digitally transforming their businesses to leverage automation, boost productivity, enhance efficiencies, and optimise processes.

However, with the onset of the COVID-19 pandemic, companies also had to digitally transform their infrastructure to enable remote working, seamless collaboration, and business continuity.

This is expected to continue in 2021 and beyond. According to IDC, digital transformation spending will grow to over 55% of total ICT investments this year (up from 45% in 2020).

However, not all IT teams have the bandwidth to support such initiatives. They are already overwhelmed with day-to-day tasks and don’t have time to take on sizeable company-wide transformation projects.

As it no longer makes sense to rely solely on in-house IT teams, many businesses are now turning to the cloud and managed services to accelerate their digital transformation initiatives.

What’s Managed IT Services?

When companies sign up for managed services, they outsource their daily IT management responsibilities to a managed IT services provider. This approach helps accelerate digital transformation initiatives, improve operations, and fast-track your technology investment return.

The business IT support categories are made of groups of service elements designed to help organisations achieve their present and long-term goals. It’s a robust strategy to access automation, maintenance support, optimisation of critical services, and more.

When organisations partner with an established managed IT services provider, they unburden in-house IT teams and enable access to cutting-edge technologies. When your IT team is free to focus on more meaningful work, they’ll be up for the challenge of digitally transforming internal processes to gain a competitive advantage in the marketplace.

What Are the Key Challenges?

While deploying new technologies presents exciting opportunities for enterprises, it also introduces some challenges. For example, it might take a bit of time to standardise all systems and computer models across departments. Furthermore, mobile devices connected to the cloud also introduce a level of complexity.

For many organisations, these challenges lead to significant expenses:

  • Cost of hiring and training qualified professionals
  • Purchasing and integrating infrastructure to support new technologies
  • Real-time monitoring and security

The good news is that an established managed services provider can also help you overcome these challenges cost-effectively. They’ll ensure that all your systems are patched and up to date and engage in real-time monitoring, manage cloud deployments, enable close collaboration, and more.

A business IT support services provider will also offer network support, Office 365 migration, systems administration, helpdesk services, disaster and recovery, IT asset management, IT project management, and IT support.

One of the key benefits here is that the ongoing tech talent shortage in Australia won’t impact your organisation. Your managed services provider will enable immediate access to the best minds in the country, so you won’t have to deal with hiring and retaining top tech talent (or the overhead expenses that follow new hires).

When companies are digitally transformed and adequately supported, they can invest in innovation. They can hire more qualified professionals in other areas and scale without resource-related bottlenecks.

Are you looking for a managed IT services provider to accelerate your digital transformation initiatives? We can help, schedule a commitment-free consultation now.