---------------------------------------------------------------------------------------------
    Primary Account Contact:
    (Please provide the details of the primary contact person we should deal with in your organisation. Ideally this person should authorised to be a decision maker for I.T related issues in your organisation.)


    ---------------------------------------------------------------------------------------------
    Secondary Account Contact:
    (Please provide a secondary contact name. The secondary contact is the person we should contact if the primary contact is unavailable.)

    ---------------------------------------------------------------------------------------------
    Other Account Contacts (optional):
    (If there are any, please provide a list of other staff that should have authority over the account, including the ability to request password resets for other staff members. This is a position of trust so should only be allocated to staff that require this.)


    ---------------------------------------------------------------------------------------------
    Maintenance Periods:

    AUIT runs a remote management and monitoring system that helps us to keep your systems up to date with security patches, antivirus version upgrades, software feature packs, service packs and other updates.
    Sometimes these updates require systems to be restarted. By default these restarts are scheduled to happen in the early hours of each morning between 1am and 5am and only happen if there has been a patch deployed that requires a restart.

    Do you have any business requirements that would require us to not perform reboots in the early hours of each morning?

    If so please detail requirements here (if no special requirements please leave blank):

    ---------------------------------------------------------------------------------------------
    Critical 3rd party Systems:

    Please list the critical 3rd party systems that your organisation uses, and, if available the contact details and licensing information we would require, if we will need to contact their support from time to time.
    (please leave blank if none)

    ---------------------------------------------------------------------------------------------
    Pain Points and Risk Areas:

    Do you have any current issues you would like us to give priority to during your onboarding process?
    An example could be an ongoing technical issue you would like resolved or a particular area of risk you are looking to cover off.
    (please leave blank if none)

    ---------------------------------------------------------------------------------------------
    Invoicing:

    We send all invoices via email. Please provide the address you would like invoices sent to:

    Suggestions and Comments:
    If you have any comments, suggestions or notes, please leave them here: