Remote IT Support

The benefits of remote IT support for your Canberra business

Regardless of the industry you work in or the size of your company, there is one thing we can say for sure about your work – you rely heavily on electronic systems to conduct your day to day business. Whether it be free-range farming, international retail, construction services or property management, if your company enjoys any degree of success, it is more than likely a result of your online presence and ability to communicate to a mass audience. This is the contemporary norm across the globe. The ability to trade with anyone online comes with its own drawbacks, however. The threat of sensitive information falling into the hands of those who intend to exploit it for their own gain is a constant source of stress for companies of all sizes as there is nothing worse than compromising your customers’ privacy and your own reputation through lax security protocols.

We can fully support your business with remote IT services

Fortunately, there is a simple and effective way to ensure that your network is never accessible to anyone who does not have specific permission or authority. Remote IT support enables a dedicated team to manage and monitor all of your critical systems and perform necessary updates when necessary. At AU IT, we have been monitoring and maintaining secure networks for our clients for well over three decades and have come to be recognised as one of the most trustworthy Australian companies in IT support. We offer a complete suite of remote IT services such as asset management, system security, hardware and software upgrades, data recovery and cloud services. Our clients enjoy unrivalled peace of mind, knowing that their business’s integrity is in good hands.

We have the technical expertise and the cutting edge technology to access your networked system and perform any maintenance or updates that are required without visiting your premises or interrupting your business. We actively monitor your normal system performance, can notify you of any suspicious activity and take the required action to mitigate against any security breach or data loss. As standard, we produce regular system reports to highlight how your system is performing and where it can be improved upon. We are committed to helping our clients to maximise their productivity by replacing substandard practices with up to date hardware and software that can better handle the demands of the modern working world.

Of course, should the need arise, we’re not against doing actual onsite IT support as well. But that will be kept to a minimum as we remotely monitor and solve problems as they occur.

Talk to us about remote support services today

If you fear that your business isn’t performing at its best or you feel you could be getting more out of the technical assets at your disposal then give AU IT a call. We provide the very best remote IT support in Canberra and would be happy to take a look at your system. We are always happy to offer advice and give you the best steer possible in terms of computer systems. You can call us today or contact us through our website.


Unit 14/98 Sawmill Circuit,
Hume ACT (AUS).




+61 2 6176 3499

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    Feel free to contact us if you have any questions on how we can help you.